Senior Customer Insights Analyst

Added
13 days ago
Type
Full time
Salary
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Related skills

data analytics consulting saas ecommerce ai

πŸ“‹ Description

  • Serve as a consultant and advisor, build relationships and derive business value.
  • Engage with new customers to deliver initiatives and improve product value.
  • Deliver enablement engagements to new FullStory users via virtual/on-site delivery.
  • Leverage consulting to conduct FullStory-driven analyses, synthesize data, and present insights.
  • Present clear recommendations to drive action and increase digital maturity.
  • Advise customers on best practices to enhance data maturity and align project plans with goals.

🎯 Requirements

  • Strong communication and presentation skills across org levels.
  • Experience leading customer projects and relationships in consulting.
  • Industry knowledge in Marketing, SaaS, and eCommerce.
  • Experience building integrations, innovative solutions, and open-source projects.
  • AI proficiency: using AI to accelerate timelines and improve outputs.

🎁 Benefits

  • HQ in Atlanta with London presence; weekly office day; flexible PTO.
  • US-based benefits packages; international coverage options.
  • Professional development programs and annual learning subsidy.
  • Monthly productivity stipend for US/EMEA-based Fullstorians.
  • Team off-sites and annual full-company meet-up.
  • Paid parental leave and bereavement leave.
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