Senior Customer Implementation Specialist – London or Peterborough, UK (hybrid)
Related skills
salesforce jira swift asana api📋 Description
- Lead end-to-end implementation for large or complex customer projects.
- Act as trusted advisor on technical and operational aspects.
- Oversee and mentor junior implementation specialists.
- Develop detailed project plans with timelines and resources.
- Troubleshoot advanced technical challenges; escalate when needed.
- Collaborate with cross-functional teams to align with product capabilities.
🎯 Requirements
- Extensive experience in customer implementation or related field.
- Proven expertise in managing complex implementation projects.
- Strong leadership and mentoring skills.
- Advanced knowledge of system integration, data migration, and configuration.
- Excellent project management and organizational skills.
- Familiarity with CRM and project tools (Salesforce, JIRA, Smartsheets, Asana).
🎁 Benefits
- Hybrid work model.
- Generous health, disability, life insurance.
- Paid holidays and life-event leave.
- Paid volunteering days (5 per year).
- Career growth and development opportunities.
- Annual bonus opportunity.
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