Related skills
crm customer service cross-functional collaboration spreadsheets operations📋 Description
- Support restaurant partners by streamlining internal operations
- Handle inbound and outbound phone interactions
- Answer customer questions and document interactions in Slice systems
- Deliver fast, reliable customer experience
- Escalate issues with clear context when needed
- Collaborate with teammates to ensure consistency
🎯 Requirements
- Excellent English verbal and written communication (min B2)
- 1-3 years in customer support or related role
- Strong attention to detail; process requests accurately
- Comfortable with ticketing systems, CRMs, and basic spreadsheets
- Stay calm, empathetic in a high-paced center
- Multitask and juggle priorities during peak periods
- Collaborate with team and leadership
🎁 Benefits
- Pizza Friday with team
- Paid training from day one
- Wellbeing program with wellness stipend
- Learning and Development programs
- Referral program
- Career growth opportunities
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