Related skills
customer support account management customer success google workspace web-based systems📋 Description
- Onboard new customers to the Phone product and ensure smooth transitions
- Handle inbound calls, process orders, and transmit to restaurant partners
- Collaborate cross-functionally to identify and resolve complex issues
- Maintain calm, professional interactions and effective escalation
- Senior rep role with growth potential
🎯 Requirements
- 3+ years in Account Management, Customer Support or Customer Success
- Excellent verbal and written English communication skills
- Cross-functional collaboration and teamwork to resolve complex issues
- Proficiency with Google Workspace
- Ability to quickly learn and adapt to new browser-based systems
- Ability to remain calm in high-pressure situations
🎁 Benefits
- Comprehensive benefits package
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