Be the dedicated point of contact for new customers joining our Phone product
Onboard new customers, handle inbound calls, process orders
Use internal systems to ensure accurate order transmission to restaurant partners
Collaborate across teams and build strong relationships with shop partners
Senior role with immediate impact

🎯 Requirements

3+ years in Account Management or Customer Support/Success
Excellent verbal and written English
Demonstrated cross-functional collaboration and issue resolution
Proficiency with Google Workspace
Ability to quickly learn and adapt to new browser-based systems
Calm and composed under high-pressure situations

🎁 Benefits

Comprehensive benefits package
Inclusive, equal opportunity employer

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