Senior Customer Experience Representative

📋 Description

• Onboard new customers to Slice's Phone product.
• Serve as the primary contact for new restaurant partners.
• Handle inbound calls and process orders with accuracy.
• Collaborate across teams to resolve issues and drive results.
• Build strong relationships with restaurant partners.

🎯 Requirements

• 3+ years in account management, customer support, or customer success.
• Excellent verbal and written English communication.
• Cross-functional collaboration to resolve complex issues.
• Proficiency with Google Workspace.
• Quick learner, able to adapt to new browser-based systems.
• Calm and composed under high-pressure situations.

🎁 Benefits

• Comprehensive benefits package.
• Equal Opportunity Employer.
• Diversity-friendly workplace.