Related skills
customer support customer success google workspace cross-functional collaboration english communication📋 Description
- Onboard new customers to the Phone product
- Be the primary escalation point for customer issues
- Manage inbound calls and process orders
- Ensure accurate order transmission to restaurants
- Collaborate with teams across Slice
- Build strong partner relationships
🎯 Requirements
- 3+ years experience in an Account Management, Customer Support or Customer Success role
- Excellent verbal and written English communication skills
- Experience in cross-functional collaboration to resolve complex issues
- Proficiency with Google Workspace tools
- Ability to quickly learn and adapt to browser-based systems
- Remain calm under high-pressure situations
🎁 Benefits
- Comprehensive benefits package
- Equal Opportunity Employer
- Diversity and inclusion initiatives
- Privacy and data protection commitments
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