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documentation technical writing ai webinars llms📋 Description
- Own and maintain Knowledge Base as the definitive source of truth.
- Lead content lifecycle: write, edit, and audit technical articles.
- Optimize Help Center IA for quick, intuitive access.
- Partner with Product and Engineering to align docs with releases.
- Maintain accessibility and style standards across articles.
- AI-enhanced docs: use AI to speed content and searchability.
🎯 Requirements
- Proven track record owning Knowledge Base as primary product.
- Experience managing full content lifecycle from drafting to AI optimization.
- Strong technical writing; create guides, tutorials, FAQs.
- Translate complex workflows into clear learning content.
- AI/LLM mindset; leverage AI to draft, translate, optimize.
- Cross-functional collaboration with Product, Customer Success, and Support.
🎁 Benefits
- Monthly lifestyle subsidy for well-being.
- WFH setup allowance within first 3 months.
- $1500 USD annual Learning & Development allowance.
- Annual leave: PTO plus two extra UpGuardian days.
- 18 weeks paid Parental Leave.
- Fully remote environment with top-spec hardware; Generative AI subsidy.
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