Senior Customer Architect (West)

Added
27 days ago
Type
Full time
Salary
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Related skills

security cloud solutions architect elasticsearch observability

πŸ“‹ Description

  • Serve as Trusted Technical Advisor to customers; align Elastic with business goals.
  • Define Technical Success Plans and roadmaps for Elastic deployments.
  • Collaborate with Account Executives and Solutions Architects on technical coverage.
  • Ensure onboarding, adoption, and ongoing Elastic solution consumption.
  • Articulate Elastic value and map it to customer goals.
  • Identify friction and drive faster adoption and expansion.

🎯 Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field preferred.
  • Experience as Solutions Architect, Technical Consultant, or Pre-sales Engineer with Elastic or similar tech.
  • Hands-on with Elastic Observability, Security, Enterprise Search or Elastic Stack.
  • Excellent communication and presentation skills.
  • Strong ability to lead multiple projects simultaneously and meet deadlines.
  • Located in Pacific timezone.

🎁 Benefits

  • Stock program and 401k with company match.
  • Health coverage for you and your family.
  • Flexible locations and schedules.
  • Generous vacation days.
  • Donation matching up to $2000 and volunteer hours.
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