Senior Customer Architect

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

security elasticsearch pre-sales observability kibana

๐Ÿ“‹ Description

  • Act as trusted technical advisor to customers with Field and Services teams.
  • Define Technical Success Plans aligned to customer goals and metrics.
  • Create roadmaps for deployment and optimal consumption of Elastic solutions.
  • Translate customer needs into technical requirements for Elastic.
  • Drive onboarding, adoption, and expansion to increase ARR.
  • Collaborate with account teams to identify expansion opportunities.

๐ŸŽฏ Requirements

  • Bachelor's degree in CS, Engineering, Info Systems, or related.
  • Proven Solutions Architect/Technical Consultant or Pre-sales experience.
  • Hands-on with Elastic Observability, Security, Enterprise Search or Elastic Stack.
  • Excellent communication and presentation skills.
  • Strong interpersonal skills to build customer relationships.
  • Proven problem-solving and ability to manage multiple projects.

๐ŸŽ Benefits

  • Health coverage for you and your family in many locations.
  • Flexible locations and schedules for many roles.
  • Generous vacation days each year.
  • Donate match up to $2000 (or local currency equivalent).
  • Up to 40 volunteer hours per year.
  • Parental leave of at least 16 weeks.
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