Engage with customers to ensure satisfaction and identify growth opportunities.
Lead the renewal process from start to finish, including negotiations, to ensure retention.
Develop and implement strategies to increase customer investment in Seamless.AI products.
Collaborate with CS and sales teams to identify account expansion opportunities.
Conduct regular account reviews to monitor satisfaction and renewal risk.
Stay updated on Seamless.AI product developments to provide knowledgeable support.

🎯 Requirements

Excellent written and verbal communication skills
Team player, able to work with multiple internal teams
Detail-oriented and well organized; sales experience an advantage
Ability to learn new technologies quickly and train others
Strong negotiation and closing skills
Bachelor’s degree in Business, Marketing, or related field; 3-4 years in sales/account mgmt or CS in tech/SaaS

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