Senior CRM Manager, Retention & Gamification

Added
11 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm data analytics api integration lifecycle marketing cdp

📋 Description

  • Design data-driven lifecycle strategies with gamification to boost activation and retention
  • Collaborate with marketing, product, tech, and creative teams on CRM campaigns
  • Map and optimize customer journeys for seamless funnel and engagement
  • Drive KPIs: DAU/MAU, ARPU, retention, and conversion with data insights
  • Lead A/B testing to improve campaign performance and ROI
  • Leverage AI/ML personalization for real-time, hyper-personalized engagement

🎯 Requirements

  • 8+ years in online retention marketing with gamification/loyalty
  • Data-driven professional with strong analytics
  • Experience coordinating across multiple departments
  • CDP platforms, API integration, AI/ML personalization
  • Proven results across commercial, gamification, retention; leadership
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