Senior Credit Operations Analyst - Loan Operations

📋 Description

• Own loan booking, QC, disbursements, lien tracking, and reconciliation.
• Design and implement a formal QC between underwriting and loan booking to scale.
• Build scalable, bank-grade workflows for loan servicing.
• Design operational infra for Standby Letters of Credit, including collateral controls.
• Translate requirements into system specs, test plans, and acceptance criteria with dev teams.
• Establish procedural docs, SLAs, and control frameworks for regulatory exams.

🎯 Requirements

• 5+ years in banking, fintech, or private credit ops; 2+ in credit operations preferred.
• Comfortable building in ambiguity and 0-to-1 environments.
• Strong written communication; docs must be precise for regulators.
• Ownership of core servicing workflows: booking, disbursements, payoffs, collateral, or reconciliation.
• Translate operational requirements into system specs or partner with product/engineering on design.
• SQL and data skills are useful but not required.

🎁 Benefits

• Opportunity to build Mercury's new lending program from the ground up.
• Equity options and comprehensive benefits.
• Work with regulators and shape bank readiness documentation.
• Inclusive, diverse workplace and equal opportunity employer.