Related skills
data analysis policy operations customer communication automationπ Description
- Review auto loan applications promptly per policy.
- Communicate with customers and partners as needed.
- Provide feedback to improve customer experience and tools.
- Support Auto Onboarding team for auto loan products.
- Adhere to established policies and procedures.
- Contribute to automation and growth with data insights.
π― Requirements
- 3+ months of experience with Auto products.
- Demonstrate integrity and Upstart values at all times.
- Show patience, triage, prioritize tasks; take ownership.
- Make judgments amid ambiguity; understand cross-functional impact.
- Preferred: strong knowledge of auto operations procedures.
- Preferred: proactively improve day-to-day operations.
π Benefits
- Competitive compensation (base + bonus & equity)
- Medical, dental, and vision coverage with HSA contributions
- Generous 401(k) with Upstart matching up to $15k per year
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous leave including holidays and vacation
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