Related skills
communication crm cross-functional collaboration product_portals📋 Description
- Create comprehensive customer profiles after onboarding clients
- Maintain detailed records of client preferences and history
- Demonstrate D&B product portals and features to clients
- Explain product features, content, and functionality to clients
- Serve as primary contact for client queries and issues
- Collaborate with internal teams and international partners to resolve issues
🎯 Requirements
- Bachelor's or Master's degree with 0-2 years experience
- Experience in customer relationship management or similar role
- Strong written and verbal communication skills
- Familiarity with CRM software/tools is an advantage
- Ability to work with cross-functional teams
- Excellent time management and multitasking skills
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