Senior Content Program Manager

📋 Description

• Build and oversee standards, dashboards, and processes for proactive content lifecycle.
• Define editorial standards and feedback programs; establish reporting mechanisms.
• Deep-dive data for actionable insights; collaborate with Content, Compliance, Quality, Vendor Ops, Product.
• Own content strategy for defined LOBs; partner with writers to meet standards.
• Inspect editorial processes; enable higher quality content quickly and at scale.
• Partner with Insights and Data to build dashboards and governance tooling.

🎯 Requirements

• Bachelor's degree required
• 6+ years in Content Strategy, Analysis, and Editorial Standards
• Strong analytical skills; experience reporting on content quality metrics
• Experience with CMS and reporting tools
• Ability to balance strategic thinking with hands-on execution
• Demonstrated experience influencing without authority

🎁 Benefits

• Four days in-office; Fridays from home for those near offices.
• In-office perks: backup child, elder, and/or pet care; subsidized commuter benefit.
• Competitive salary based on experience.
• 401k match plus medical, dental, vision, life, and disability benefits.
• Generous vacation policy and company-wide Chime Days; paid time off.
• 1% of your time off to support local community organizations.