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crm javascript python zoom voip📋 Description
- Recognized thought leader in CX transformation and omnichannel tech.
- Configure and deploy Zoom Contact Center, WFM, QM, and AI solutions.
- Manage high-complexity projects with risk and testing.
- Mentor Software Engineers.
- Improve software written in JavaScript within the team.
- Deliver high-quality software on time.
🎯 Requirements
- Bachelor's degree in CS/IT/engineering preferred.
- 3+ years in Zoom Contact Center and UC environments.
- Enterprise CCaaS architecture experience for complex needs.
- Knowledge of SIP, RESTful APIs, WebRTC, and SSO/identity management.
- CRM integrations with Salesforce, Microsoft Dynamics, ServiceNow or Zendesk.
- 2+ years software development (JS, Python, Java, C++) and testing RT systems.
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