Senior Community Manager

Added
5 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

slack data-driven moderation discord reddit

πŸ“‹ Description

  • Shape and build the community function from scratch.
  • Own day-to-day engagement across community channels.
  • Collaborate with Product, Engineering, Marketing, Comms, and Support.
  • Develop scalable processes, playbooks, and safety tone.
  • Monitor health, sentiment, and risks; identify improvements.
  • Launch initiatives to grow participation and long-term value.

🎯 Requirements

  • 8+ years in consumer-brand community management, at scale.
  • Proven growth/engagement across Reddit, Slack, Discord, etc.
  • Strong instincts for tone, voice, and internet culture.
  • Experience managing moderators, ambassadors, creators, or similar groups.
  • Data-driven decisions with qualitative and quantitative signals.
  • Excellent communication and cross-functional collaboration.
  • Experience navigating complex conversations and online reputation.
  • Active Duolingo user.

🎁 Benefits

  • Comprehensive benefits package available (link on benefits page).
  • Interview accommodations available upon request.
  • Duolingo is an Equal Employment Opportunity employer.
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