Related skills
slack data-driven moderation discord redditπ Description
- Shape and build the community function from scratch.
- Own day-to-day engagement across community channels.
- Collaborate with Product, Engineering, Marketing, Comms, and Support.
- Develop scalable processes, playbooks, and safety tone.
- Monitor health, sentiment, and risks; identify improvements.
- Launch initiatives to grow participation and long-term value.
π― Requirements
- 8+ years in consumer-brand community management, at scale.
- Proven growth/engagement across Reddit, Slack, Discord, etc.
- Strong instincts for tone, voice, and internet culture.
- Experience managing moderators, ambassadors, creators, or similar groups.
- Data-driven decisions with qualitative and quantitative signals.
- Excellent communication and cross-functional collaboration.
- Experience navigating complex conversations and online reputation.
- Active Duolingo user.
π Benefits
- Comprehensive benefits package available (link on benefits page).
- Interview accommodations available upon request.
- Duolingo is an Equal Employment Opportunity employer.
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