Develop and maintain strategic customer relationships to drive adoption and retention.
Provide technical Workato product expertise.
Expert in deployment models and governance; share best practices.
Educate stakeholders on business value through automation.
Develop processes to increase product usage and cross-sell opportunities.
Coach and mentor the broader CSM team and contribute to development.

🎯 Requirements

BS or equivalent education.
5+ years in consulting, CSM, and technical account mgmt; SaaS/iPaaS preferred.
Experience in integration and/or business automation.
Understanding of large, complex businesses with many stakeholders.
Comfortable operating with revenue targets.
Excellent interpersonal and communication skills.

🎁 Benefits

Flexible, trust‑oriented culture with ownership of roles.
Comprehensive benefits and rewards for employees.
Work on the Workato Intelligent Automation Platform.

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