Senior Collections Analyst

📋 Description

• Perform outbound collections professionally with strong customer service.
• Analyze accounts and drive meetings with customers.
• Collaborate with sales and cross-functional teams to resolve issues.
• Analyze delinquent accounts and prepare high-risk reports.
• Prepare reports for bad debt; assist with invoices and credits.
• Support process improvements and automate repeatable analyses.

🎯 Requirements

• 5-7+ years in collections, preferably in high-tech.
• Bachelor’s in Accounting or Business, or equivalent.
• Order-to-cash experience; quoting, order management, and billing.
• Excellent written and verbal communication; strong customer service.
• Strong Excel; ERP experience (Microsoft Dynamics, Oracle, SAP, Workday) and Salesforce.
• Independent, proactive problem-solver who can work in a fast-paced environment.

🎁 Benefits

• Competitive salary and 401k with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, Dental, Vision plans.
• Fitness Programs.
• Emotional & mental wellness support.