Senior Collections Analyst

📋 Description

• Perform outbound collections professionally per policy
• Analyze accounts; drive meetings with customers
• Collaborate with sales and cross-functional teams to resolve issues
• Analyze delinquent accounts; report on high-risk accounts
• Prepare and analyze reports for bad debt; assist with invoices and memos
• Improve collection processes; streamline activities
• Create and maintain desktop procedures; leverage reporting tools
• Identify problems; propose process improvements, automation

🎯 Requirements

• 5-7+ years of collections experience, preferably with high-tech
• Bachelor’s in Accounting or Business, or equivalent work experience
• Order-to-cash experience; quoting, order management, billing
• Excellent written and verbal communication; strong customer service
• Self-motivated; flexible; able to change priorities in a fast-paced env
• Strong Excel; experience with ERP systems (Dynamics, Oracle, SAP, Workday) and Salesforce
• Ability to build cross-functional relationships; collaborate effectively
• Proactive problem-solving; think outside the box
• Adapts quickly to changes in a dynamic org
• Able to work independently and as a team player

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Snacks in our offices