Related skills
azure scripting linux aws mysql📋 Description
- Provide customer-focused application support for cloud services.
- Lead client projects on the Cloud as part of the Cloud team.
- Manage on-call and off-hour support per schedule.
- Monitor server performance, memory, CPU, filesystems, and databases.
- Maintain incident tracking and run books; produce metrics.
- Review client tickets and requests under SLAs.
🎯 Requirements
- 4-6 years' experience in application/production support with cloud hosting and HA SLAs.
- Experience with Azure and AWS.
- Experience with Unix, Linux, Windows, Tomcat, SSH and scripting.
- Experience with SQL Server, Oracle and MySQL.
- Understanding of complex data flow and processes.
- Strong communication (written and verbal) with product groups and clients.
- Application debugging, performance and scalability.
🎁 Benefits
- NiCE-FLEX hybrid model: 2 days in office, 3 days remote.
- Global growth and internal career opportunities.
- Collaborative, fast-paced team environment.
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