Senior Client Success Manager

Added
less than a minute ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

trello email marketing saas digital marketing marketing automation

📋 Description

  • Own post-sale client relationships; lead the client success plan and exec engagement.
  • Understand client data and martech strategies; map Cordial features to outcomes.
  • Lead cross-functional delivery; create/deliver success plans; manage cadence.
  • Drive renewals and expansion; manage commercial relationship end-to-end.
  • Partner with Sales/Channel Growth to align tech partners with clients.
  • Be a proactive problem solver; translate needs into practical solutions.

🎯 Requirements

  • Bachelor’s degree and 7+ years in enterprise SaaS client mgmt.
  • Experience in email/digital marketing preferred.
  • Data-driven; translate client data into marketing insights.
  • Excellent written and verbal communication; clear with both technical and non-technical audiences.
  • Strong project management; multi-client, cross-functional coordination.
  • Experience in business development, discovery, and contract negotiations.
  • Bonus: Trello, Harvest, JIRA; marketing automation tools.

🎁 Benefits

  • Robust benefits plan (medical/dental/vision/life), 401k match.
  • Flexible time off; childcare and continued education reimbursements.
  • DEI initiatives and inclusive culture.
  • Remote-friendly environment with strong work-life balance.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Sales Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Related Sales Jobs

See more Sales jobs →