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account management customer success relationship management saas healthcare📋 Description
- Manage and retain client relationships to drive retention and expansion.
- Lead regular client meetings and business reviews.
- Collaborate with cross-functional teams to unlock expansion opportunities.
- Advocate for client needs across the organization.
🎯 Requirements
- 4–6 years in digital health account management or similar roles.
- Proven track record of growing client relationships and targets.
- Exceptional communication skills; experience presenting to stakeholders.
- Strong healthcare business acumen and value storytelling.
- Customer-centric with high-trust relationships.
🎁 Benefits
- Medical, dental, and vision insurance.
- 401k retirement planning with company match.
- Pre-tax commuter benefits for parking and transportation.
- Generous PTO and flexible time off.
- Summer Fridays for work–life balance.
- Remote-friendly workplace with flexible options.
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