Senior Client Success Manager

📋 Description

• Manage portfolio of enterprise clients.
• Lead service delivery, renewals, and strategy.
• Build executive relationships across client orgs.
• Drive revenue retention and growth with account plans.
• Coordinate with Product, Engineering, Finance, Sales, Marketing, Ops.
• Create communications that drive member enrollment.

🎯 Requirements

• 6+ years in enterprise client management in health sector.
• Experience with self-insured employers, payers, and TPAs.
• Proven ability to hit sales goals/quotas.
• Strong analytical capabilities, process improvement.
• Tech: Salesforce, Excel, ClickUp, Google Suite.
• Bachelor's degree preferred or relevant work experience; travel up to 20%.

🎁 Benefits

• Equity included as part of compensation.
• Bonus eligibility.
• Remote-friendly, startup environment.
• Equal opportunity employer; diverse team.