Related skills
account management growth strategy stakeholder management enterprise clients kpi tracking📋 Description
- Own full lifecycle for enterprise accounts, driving adoption, value, and renewals.
- Collaborate with Sales/CS to assess engagement, risk, spend, and growth; coordinate delivery.
- Build executive relationships with CIOs/CTOs to influence decisions with tailored value plans.
- Manage senior client relationships with regular executive interactions; gather insights to deepen partnerships.
- Define and track KPIs/ROI; report to internal and client leadership.
- Lead service reviews to evaluate adoption, initiative progress, and sentiment.
🎯 Requirements
- Extensive experience with large global enterprise clients, ideally data/analytics.
- Strong CS or account management background with complex offerings; proven retention through engagement.
- Exceptional collaboration and communication; able to build relationships at all levels.
- Commercially aware, client-centric, with service and project management skills.
- Self-starter with ownership mindset; proactive, curious, delivers measurable outcomes.
- Innovative thinker seeking new approaches to improve outcomes.
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