Senior Client Services Project Manager, CX

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce jira agile asana powerbi

๐Ÿ“‹ Description

  • Lead end-to-end delivery for multiple projects, aligning scope and timelines.
  • Build and maintain project plans, schedules, and required documentation.
  • Facilitate clear, consistent communication with all stakeholders.
  • Track action items and drive accountability across teams.
  • Identify and mitigate risks and manage escalations professionally.
  • Guide teams through launch readiness, deployment, and project closeout.

๐ŸŽฏ Requirements

  • 5-7 years leading multiple concurrent PM projects in customer-facing environments.
  • End-to-end delivery via Agile, Waterfall, and hybrid approaches.
  • Experience with AI/GenAI and software delivery; translate tech for non-technical audiences.
  • Develop and maintain detailed project plans; forecast timelines; manage risks and escalations.
  • Strong communication and client-facing leadership.
  • PMP certification preferred.

๐ŸŽ Benefits

  • Global, fast-paced, collaborative environment with growth opportunities.
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