Senior Client Services Project Manager, CX

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

sharepoint ms project gen ai ms office suite

📋 Description

  • Manage, coordinate, and support AI product projects through regular status updates.
  • Define scope, requirements, timelines, expectations, and risks with stakeholders.
  • Create and manage project plans, timelines, risks, and status communications.
  • Drive creation of process documentation, including training documents and knowledge articles.
  • Serve as primary point of contact for stakeholders, product owners, and project team.
  • Multi-task multiple projects simultaneously and communicate professionally.

🎯 Requirements

  • Gen AI project delivery experience.
  • 5-6 years of project management experience.
  • Bachelor’s degree in Business Management, IT, or related field, or equivalent.
  • Expert in SharePoint, MS Office Suite, and MS Project.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and meet deadlines.
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