Related skills
account management saas project management payroll hris📋 Description
- Act as day-to-day liaison between clients and production teams.
- Manage client calls and new administrator training.
- Maintain client SOPs and related documentation.
- Educate clients on product updates and system functionality.
- Drive continual improvement of service delivery across teams.
- Coordinate Annual Enrollment activities with clients and internal teams.
🎯 Requirements
- College degree or equivalent preferred.
- 7+ years’ client relationship experience in benefits.
- 2+ years’ experience as a Client Services Lead.
- Strong healthcare administration knowledge.
- HRIS/payroll system knowledge helpful.
- Strong relationship and project management skills.
🎁 Benefits
- Sign-on bonus of $10,000.
- Eligible for quarterly bonus incentive plan.
- Comprehensive benefits package.
- Remote work opportunity.
- Training on product releases and updates.
- Equal Opportunity Employer.
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