Senior Client Services Executive

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

reporting crm salesforce excel microsoft office

πŸ“‹ Description

  • Front-line support for online platform queries.
  • Help clients with currency trade execution.
  • Solve payment and banking issues; liaise with internal teams.
  • Provide currency guidance to optimize client processes.
  • Be the primary day-to-day liaison with clients.
  • Manage accounts, monitor progress, deliver updates.

🎯 Requirements

  • 2+ years in client services or customer-facing roles.
  • Meticulous with live currency trade bookings and banking data.
  • Excellent written and verbal communication skills.
  • Curious, proactive problem-solver; quick learner.
  • Strong collaboration with internal teams; stakeholder management.
  • Salesforce CRM and MS Office proficiency.

🎁 Benefits

  • Competitive salary
  • 12% total pension contribution
  • Private Medical Insurance (AXA)
  • Professional Development Budget
  • Online Well-being Platform
  • Cycle To Work Scheme
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