Related skills
financial management account management project management agile stakeholder managementπ Description
- Run client engagements end-to-end; align with teams to meet expectations.
- Build long-term client partnerships and trust with key stakeholders.
- Conduct regular account assessments and escalate as needed.
- Own profitability and performance; ensure smooth billing and timely payments.
- Promote the value of our work; support client transformation and improvements.
- Coordinate staffing with People & Operations; interview and onboard staff.
π― Requirements
- Proven success in a similar client-facing role, ideally software consultancy.
- Strong consulting and stakeholder management experience.
- Knowledge of large-scale software delivery in complex environments.
- Excellent client relationship-building and communication skills.
- Pragmatic, strategic engagement management with commercial awareness.
- Experience with staffing, budgeting, and profitability of engagements.
π Benefits
- Private healthcare
- Maternity/paternity leave up to 6 months
- Enhanced pension scheme
- 25 days annual holiday
- Β£2000 learning and development budget
- Wellbeing and performance support including therapy and coaching
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