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looker account management data analysis customer success salesforce📋 Description
- Manage a portfolio of high-priority client accounts.
- Build relationships with Benefit Managers, HR executives, consultants.
- Leverage Looker, Gainsight, Salesforce to monitor client health.
- Lead global QBRs/ABRs and provide clear reporting.
- Define custom program strategies aligned to client needs.
- Champion engagement of mental wellness programs.
🎯 Requirements
- 10+ years managing client relationships or selling to HR leaders
- Experience with employer benefits and healthcare a plus
- Proven success managing a book of business with exec sponsors
- Fluency in English; additional languages a plus
- Strong data analytics to derive actionable insights (Salesforce, Looker)
- Lead QBRs/ABRs and cross-functional projects
🎁 Benefits
- Medical, dental, vision, disability, life insurance
- HSA option with high-deductible plans
- FSA enrollment
- Coaches and therapists via Modern Health
- Time Off + Collective Pause Days
- Parental Leave and Family benefits
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