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rest apis sip soap nice genesys📋 Description
- Lead discovery sessions, technical reviews, and workshops to assess needs
- Educate and collaborate with Channel Partners on capabilities
- Identify expansion opportunities within partner install bases
- Guide requirements gathering for Conversational AI solutions
- Deliver partner enablement programs and trainings
- Represent PolyAI at conferences and industry events
- Contribute to blogs and thought leadership
- Collaborate with Product/Engineering to share field insights
- Travel up to 60% as needed
🎯 Requirements
- Channel ecosystem experience and partner engagement models
- Evangelize, train, and promote technical solutions across partners
- 5+ years in customer-facing Solutions Consulting or Sales Engineering
- Experience with contact center platforms (Genesys, NICE, Five9, Amazon Connect)
- Integration knowledge (REST APIs, SOAP)
- Telephony and networking fundamentals (PSTN, SIP)
- Privacy, compliance, and security standards (SOC 2, GDPR, ISO 27001)
🎁 Benefits
- Equity in the company
- Medical, dental, and vision coverage
- 401k plan with company contributions
- Flexible PTO and 11 holidays
- Annual learning and development allowance
- One-off WFH setup allowance
- Enhanced parental leave
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