Develop and maintain Salesforce Admin capabilities (Validation Rules, Profiles, Roles)
Conduct testing, troubleshooting, and bug fixing for Salesforce processes
Manage queues and incidents per defined ticket/incident SLAs
Execute Sandbox Refresh and post-refresh activities
Collaborate cross-functionally with Dev, BSA, BI, and stakeholders

🎯 Requirements

5-7 years of Salesforce Service Cloud exp with Case, SLA, Knowledge
Strong SFDC Admin skills: object security, FLS, Lightning
Solid knowledge of integrations, automations, and reporting
Experience with Jira, Asana, Confluence, ServiceNow
Ability to work in rotational shifts and meet deadlines

🎁 Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

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