Related skills
analytics stakeholder management value realization roi modeling business case📋 Description
- Lead CCaaS analytics and Quality program transformations.
- Deliver measurable business impact with NiCE solutions.
- Mature VRS methodology and service delivery.
- Hands-on delivery of strategic advisory engagements.
- Influence cross-functional teams without direct-line authority.
- Collaborate with multiple NiCE groups in a matrixed organization.
🎯 Requirements
- Strong consulting and operations experience.
- Lead CCaaS analytics and quality transformations.
- Hands-on delivery of strategic advisory engagements.
- Ability to influence cross-functional teams without direct-line authority.
- Experience thriving in a matrixed organization.
- Excellent stakeholder management and communication.
🎁 Benefits
- Join a global company with internal career opportunities.
- Work in a fast-paced, collaborative, creative environment.
- Learn and grow across roles, disciplines, locations.
- Equal opportunity employer with inclusive culture.
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