Related skills
business analysis workshop servicenow cis uat📋 Description
- Capture customer business processes and outcomes
- Lead workshops and manage multiple implementations
- Define needs, strategies, and plans to improve efficiency
- Create functional specs, wireframes, and mock-ups for delivery teams
- Partner with technical teams for demos with client end users
- Facilitate testing/UAT and align priorities with clients
🎯 Requirements
- Strong knowledge of business process architecture for cloud platforms
- Excellent written and verbal communication skills
- Ability to assess and mitigate risk
- Strong leadership and facilitation skills
- Bachelor's degree in MIS, Business, or CS
- 5-10 years of related business experience
- ServiceNow CSA, CIS, and ITIL Foundations (Preferred)
🎁 Benefits
- Global, diverse, and inclusive workplace
- Equal opportunity employer with accommodations
- Rapid, collaborative, fast-paced environment
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