Related skills
salesforce figma jira confluence excel📋 Description
- Elicit, analyze, and document business requirements from internal stakeholders.
- Conduct stakeholder interviews, workshops, and discovery sessions.
- Translate business needs into clear functional and technical requirements.
- Create and maintain BRDs, FRDs, user stories, and acceptance criteria.
- Analyze sales, enablement, and operational workflows; identify bottlenecks.
- Partner with Salesforce admins/developers to define system enhancements and write Salesforce user stories, including UAT and release validation.
🎯 Requirements
- 3-6+ years in Business Analysis, Sales Ops, or CRM roles.
- Experience with Salesforce-based organizations.
- Experience supporting sales, revenue ops, or enablement teams.
- Proven ability to deliver process improvements or system implementations.
- Strong requirements elicitation, process mapping, and stakeholder management.
- Salesforce knowledge: Leads, Accounts, Opportunities; reports/dashboards; automation (Flows/Process Builder).
- Data & reporting: analyze sales performance data; Excel/Sheets; data quality.
🎁 Benefits
- In-office presence in Charlotte, NC, three days/week.
- Eligible for annual performance bonus.
- Medical, dental, vision, and 401(k) matching.
- Collaborative, fast-paced culture focused on innovation.
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