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enrollment open enrollment customer empathy life broker license health broker licenseπ Description
- Guide customers through designing their benefits packages β helping them pick the right plans for their teams and their stage
- Own the end-to-end enrollment process: filling out and submitting insurance forms accurately and on time
- Keep our systems current with the right health insurance information so nothing downstream breaks
- Communicate proactively with customers to resolve issues before they become problems
- Build and refine the internal processes that ensure no enrollment ever gets missed
- Solve hard, ambiguous benefits problems β the ones that fall between carriers, platforms, and regulations
π― Requirements
- An active Life & Health broker license. This is required to be considered for this role
- Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups
- Exceptional detail orientation to help you build resilient systems and processes
- Deep customer empathy to default to whats actually best for the customer, not whats easiest for you
- Clear, direct communication and explain a complex benefits decision to a first-time founder in plain English
- Be in the top 5% of your peers, and the people whove worked with you would agree
π Benefits
- Base salary, equity and benefits
- Equal opportunity employer with accommodations during recruitment
- Remote-friendly culture and flexible work options
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