Related skills
data analysis project management excel pivot tables vlookup📋 Description
- Maintain client benefits websites and update docs
- Provide support to clients and the bswift service center
- QA testing and issue resolution for client sites
- Respond to client inquiries and triage tickets within 24 hours
- Deliver technical/product trainings and demos
- Lead client meetings and drive process improvements
🎯 Requirements
- 3+ years experience in benefits administration system configuration
- 2+ years project management experience
- Solid technical background
- Proficiency in Excel (VLOOKUP, Pivot Tables)
- Strong analytical and data-driven decision making
- Excellent written and verbal communication
- Bachelor’s degree required
🎁 Benefits
- Remote-first, office-friendly environment
- Retirement savings plans
- Professional development opportunities
- Supportive culture and teamwork
- Employee wellbeing initiatives
- Standard working hours are 8 AM-5 PM Central Time
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