Related skills
data analysis project management excel pivot tables vlookup📋 Description
- Maintain client benefits websites; document and execute benefits processes.
- Update client sites as requirements evolve (rates, fields, text).
- Conduct QA testing for client sites and monitor issue resolution.
- Respond to client inquiries and triage tickets within 24 hours.
- Deliver technical/product demos and trainings for clients.
- Lead process improvements and special projects in fulfillment.
🎯 Requirements
- 3+ years’ experience configuring benefits administration systems.
- 2+ years project management experience.
- Solid technical background.
- Excel proficiency (VLOOKUP, Pivot Tables).
- Strong analytical skills; data-driven decision making.
- Excellent written/verbal communication; able to work with technical/non-technical teams.
🎁 Benefits
- Comprehensive health benefits
- Competitive compensation and incentives
- Remote-first, office-friendly environment
- Retirement savings plans
- Professional development opportunities
- Supportive culture and wellbeing programs
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