Related skills
data analysis project management excel client service pivot tables📋 Description
- Help manage and provide technical guidance for implementing new client websites.
- Update client sites as requirements evolve, including matrices, docs, and field options.
- Conduct quality assurance testing for client sites and monitor issue resolution.
- Respond to client inquiries regarding bswift products and resolve tickets within 24 hours.
- Maintain knowledge of internal systems to handle client requests effectively.
🎯 Requirements
- 3+ years' experience in benefits administration system configuration.
- 2+ years of project management experience.
- Bachelor's degree from a four-year college or university, or equivalent.
- Solid technical background.
- Proficiency in Excel (VLOOKUP, Pivot Tables, basic functions).
- Strong analytical and communication skills.
🎁 Benefits
- Comprehensive Health Benefits: health, dental, and vision plans.
- Competitive Compensation with performance-based incentives.
- Remote-first, Office-friendly environment.
- Retirement Savings Plans with employer-sponsored options.
- Professional Development and career growth opportunities.
- Supportive culture emphasizing collaboration and client success.
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