Senior Associate, Service Delivery

Added
14 minutes ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

communication data analysis project management excel pivot tables

πŸ“‹ Description

  • Manage and guide implementation of new client websites.
  • Update client sites with evolving requirements and items.
  • QA testing and monitor client-site issues.
  • Respond to client inquiries and resolve tickets within 24 hours.
  • Prepare and deliver technical presentations and trainings.
  • Drive process improvements and lead client meetings.

🎯 Requirements

  • 3+ years in benefits administration or client services.
  • 2+ years project management experience.
  • Solid technical background.
  • Excel: VLOOKUP, Pivot Tables.
  • Excellent written and verbal communication.
  • Bachelor's degree required.

🎁 Benefits

  • Base salary $65,000-$80,000 USD, location/experience-based.
  • Comprehensive health, dental, vision plans.
  • Remote-first, office-friendly environment.
  • Employer-sponsored retirement savings plans.
  • Professional development and career growth.
  • Collaborative culture and wellbeing initiatives.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’