Drive Execution: Manage day-to-day customer success flow from setup to renewal.
Lead Customer Meetings: Primary contact for agencies and customers.
Data Storytelling: Use Crossix to interpret data and build actionable narratives.
Project Management: Oversee timelines and milestones for on-time deliveries.
Collaborative Problem Solving: Cross-functional troubleshooting to answer business questions.

🎯 Requirements

Experience: 3+ years in analytical and customer-facing roles.
Customer Skills: Proven ability to manage relationships with external partners.
Data Comfort: Experience working with data to navigate problems.
Analytical Mindset: Strong critical thinking to troubleshoot complex results.
Detail Oriented: Highly organized with rigorous attention to detail.
Travel: Willingness to travel to key customer meetings.

🎁 Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company-paid holidays
Retirement programs
1% charitable giving program

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