Related skills
data analysis customer success project management data storytelling crossix measurement suiteπ Description
- Drive day-to-day customer success flow from setup through renewal
- Lead customer meetings; act as main contact and present findings
- Data storytelling using Crossix to inform marketing decisions
- Manage delivery timelines and milestones for on-time deliveries
- Collaborate cross-functionally to troubleshoot results and answer questions
π― Requirements
- 3+ years in analytical and customer-facing roles
- Proven ability to support customer relationships
- Experience working with data and using data to navigate problems
- Strong analytical mindset and troubleshooting skills
- Detail oriented with exceptional organizational skills
- Willingness to travel for key customer meetings
π Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company-paid holidays
- Retirement programs
- 1% charitable giving program
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