Related skills
data analytics customer success project management data storytelling crossix measurement suite📋 Description
- Drive execution: Manage day-to-day flow of customer success from post-sale setup through renewal.
- Lead customer meetings: Lead meetings and present findings independently for agency and customer teams.
- Data storytelling: Use the Crossix Measurement Suite to interpret data and build actionable narratives.
- Project management: Oversee delivery timelines and milestones with clear feedback to internal teams.
- Collaborative problem solving: Use cross-functional collaboration to troubleshoot results and answer core business questions.
🎯 Requirements
- 3+ years in analytical and customer-facing roles
- Proven ability to support customer relationships with external partners
- Experience working with data and navigating problems using data
- Strong critical thinking skills and the ability to troubleshoot complex results
- Detail-oriented with exceptional organizational skills
- Willingness to travel to key customer meetings
🎁 Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company-paid holidays
- Retirement programs
- 1% charitable giving program
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