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risk management compliance kyc zendesk aml📋 Description
- Respond to verification inquiries via Zendesk.
- Support Customer Care with guidance on verification questions.
- Assist operations with data mismatch and verification inconsistencies.
- Conduct quality checks on verification providers (docs, videos, outputs).
🎯 Requirements
- University degree in Economics, Finance, or Law.
- Strong analytical and problem-solving skills.
- Knowledge of AML regulations (AML Directives, FM-GwG, AML/CFT guidelines).
- Keen interest in the cryptocurrency industry.
🎁 Benefits
- Hybrid work model with 25 days/year flexible location.
- Competitive pay with stock option plan.
- OpenUP mental wellbeing coaching and resources.
- 3 extra days off in 2026 for wellbeing.
- Udemy online courses for continuous learning.
- 8 weeks gender-neutral new parent leave.
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