Related skills
linux windows sql banking unix📋 Description
- Manage and resolve L1/L2 support tickets for banking apps
- Coordinate with business and vendor teams to prioritize tickets
- Write Unix/Linux/Windows commands
- Test product functionality and plan upgrades
- Serve as the technical expert for banking applications
- Troubleshoot network, database, and software for client deployments
🎯 Requirements
- 5+ years as a Support Engineer in Banking Domain/Production
- Strong SQL knowledge for data transfer and reporting
- Write SQL queries for data manipulation and reports
- ITIL processes and ServiceNow experience
- Proficient with Unix/Linux/Windows commands
- Excellent communication with internal/external customers
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