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salesforce sql zoominfo zendesk soql📋 Description
- Lead design and deployment of medium-to-large features over weeks to months.
- Translate ambiguous business requirements into configuration, automation, reporting, and security settings.
- Configure Salesforce workflows and Zendesk automations (triggers, macros, SLAs).
- Proactively coordinate with Finance, Revenue Ops, and Security for governance.
- Review junior developers' submissions and enforce coding standards.
- Administer and optimize sales-engagement tools (ZoomInfo, Gong, SalesNav).
🎯 Requirements
- 5+ years of Salesforce/CRM administration
- 3+ years customer support platform experience (Zendesk, Gainsight, SupportLogic)
- Experience with sales-engagement tools, marketing platforms, and GTM integrations
- Salesforce Administrator Certification; Salesforce Advanced Administrator Certification preferred
- Zendesk Administrator Certification preferred
- Strong prioritization, communication, and problem-solving; self-starter
🎁 Benefits
- Industry competitive compensation and equity plan
- Flexible time off, sick days, and 13 paid holidays
- Comprehensive medical, dental, and vision coverage
- Paid parental leave and family planning benefits
- In-office workspace (San Francisco)
- Monthly wellness and LinkedIn Learning stipend
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