Analyze and summarize process behavior to expedite the design/solutioning process
Translate configuration enabling internal teams to resolve escalations
Process incoming Jira tickets to support provider escalation resolution
Identify and pilot opportunities to improve operational efficiency
Triage and manage workflows of ingested items
Investigate escalations via incoming tickets or informal pathways

🎯 Requirements

2+ years pricing methodologies and contract configuration
1+ year SQL experience
2+ years proficiency with Word, Excel, PowerPoint and Google Docs Editors
1+ year experience in health insurance industry/claims configuration

🎁 Benefits

Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance

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