Related skills
data analysis customer success sql ai excel📋 Description
- Lead customer relationships and be the Braze face to clients
- Analyze data and present insights to drive value
- Collaborate with sales, implementation, and data science teams
- Map customer needs to Braze value in strategic plans
- Drive renewals, upsells, and expansions with customers
- Contribute to product development by voicing customer needs
🎯 Requirements
- Strong communication and relationship skills
- Analytically-driven with data storytelling
- Experience with Excel and SQL for analyses
- Familiarity with data science or ML is a plus
- Prior strategy consulting experience preferred
- Travel to customer sites ~20%
🎁 Benefits
- Equity grants and total rewards
- Retirement and ESPP plans
- Flexible paid time off
- Comprehensive medical/dental/vision coverage
- Fertility benefits and parental leave
- Learning stipend and professional development
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